Find answers to common questions about funeral planning, policies, and memorial products.
General Questions
Click Plan a Funeral and answer a few questions. We’ll recommend trusted parlours and guide you through every step.
We partner with leading providers to offer a range of funeral covers. Visit Funeral Policies to compare options and find the best fit for your needs.
You can reach us via our Contact Page or call our support line listed there.
Typically, you’ll need the deceased’s ID, death certificate, and policy documents (if applicable). Our team will guide you through any additional requirements.
Most funerals can be arranged within a few days, depending on your preferences and required paperwork. We work to accommodate urgent requests with compassion.
Some parlours offer payment plans or finance options. Indicate your need for finance when planning a funeral, and we’ll match you with suitable providers.